Privacy Policy

Effective Date: January 26, 2026 Last Updated: January 26, 2026

1. Introduction

MessageDoor ("we," "our," or "us") is committed to protecting your privacy and personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our messaging platform.

2. Data We Collect

2.1 Information You Provide

  • Phone Number: Used for authentication and account identification
  • Name: Optional display name for your profile
  • Username: If you create a creator profile
  • Profile Information: Bio, display name, and pricing information for creators
  • Message Content: Messages you send through our platform
  • Payment Information: Processed securely through Razorpay (we do not store card details)

2.2 Automatically Collected Information

  • Device Information: Browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, time spent on platform
  • IP Address: For security and consent tracking purposes
  • Cookies: Session management and authentication

3. How We Use Your Data

We process your personal data for the following purposes:

3.1 Service Delivery

  • Authenticate and verify your identity
  • Enable message sending and receiving
  • Process payments and transactions
  • Deliver notifications about new messages
  • Provide customer support

3.2 Platform Improvement

  • Analyze usage patterns to improve features
  • Detect and prevent fraud and abuse
  • Ensure platform security and stability
  • Develop new features and services

3.3 Legal Compliance

  • Comply with legal obligations
  • Respond to lawful requests from authorities
  • Enforce our Terms of Service
  • Protect our rights and property

3.4 Marketing (With Your Consent)

  • Send promotional messages about new features
  • Share platform updates and announcements
  • Provide personalized recommendations
Note: You can withdraw marketing consent at any time in your Privacy Settings.

4. Your Rights Under DPDP Act 2023

As a data principal, you have the following rights:

4.1 Right to Access (Article 11)

You can request a copy of all personal data we hold about you.

4.2 Right to Correction (Article 11)

You can request correction of inaccurate or incomplete data.

4.3 Right to Erasure (Article 11)

You can request deletion of your personal data, subject to legal retention requirements.

4.4 Right to Data Portability (Article 11)

You can request your data in a structured, machine-readable format.

4.5 Right to Withdraw Consent (Article 7)

You can withdraw your consent at any time through your Privacy Settings.

To exercise these rights: Visit your Privacy Settings at `/settings/privacy` or contact us at privacy@messagedoor.com

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: Data encrypted at rest and in transit (TLS/SSL)
  • Access Controls: Role-based access with multi-factor authentication
  • Regular Audits: Security assessments and vulnerability testing
  • Secure Infrastructure: Cloud hosting with enterprise-grade security

6. Third-Party Services

6.1 reCAPTCHA

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We use reCAPTCHA to protect our platform from spam and abuse during phone authentication.

6.2 Payment Processing

We use Razorpay for secure payment processing. Your payment information is handled directly by Razorpay and is subject to their privacy policy.

7. Contact Information

Data Fiduciary: MessageDoor Data Protection Officer: [Name to be appointed] Email: privacy@messagedoor.com Address: [Your Business Address] Phone: [Support Phone Number]

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This Privacy Policy is compliant with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.

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